Team Manager

Job Description

Job Overview:

We are looking for an experienced Manager to lead our data entry and documentation operations during the morning shift. The ideal candidate should bring proven managerial experience, strong Excel expertise, excellent communication skills, and the ability to handle client coordination and reporting tasks. This role requires someone who can manage a large team, ensure data accuracy, and act as a bridge between internal operations and client requirements.

Key Responsibilities:

1. Lead, manage, and supervise the data entry and documentation team (40+ members).
2. Ensure accurate and timely entry, verification, and association of documents.
3. Monitor daily operations and track productivity using Excel and reporting tools.
4. Prepare and maintain reports (daily, weekly, monthly) for management and clients.
5. Coordinate directly with clients for updates, clarifications, and reporting requirements.
6. Assign tasks, monitor progress, and coach team members to meet performance standards.
7. Identify and implement process improvements to increase efficiency and reduce errors.
8. Escalate issues proactively and provide timely solutions.

Requirements:

1. Bachelor’s degree.
2. Proven experience as a Manager in data entry, documentation, or back-office operations.
3. Strong command of Microsoft Excel (advanced formulas, pivot tables, reporting).
4. Excellent communication and client-facing skills.
5. Experience managing large teams (40+ employees).
6. Strong organizational, analytical, and problem-solving skills.
7. Ability to multitask and deliver under deadlines.

Job Skill

Job Details