Verification Officer

Job Description

This role manages unverified cases and updates information by reviewing documents, EAMS, WCIRB, Conexam, and insurance portals and by making phone calls. Secondary responsibilities include ensuring target achievement and proper file servicing using guidelines and SOPs published on the training site.

Specifics

1. A verifier should touch 60 files a day.
2. A verifier must verify 30 files a day with complete information (such as: Insurance name, Insurance claim number, insurance address, adjuster name, adjuster Phone & Fax).
3. A verifier must touch all files assigned to them within 15 days.

Job Skill

Job Details