Operation Support Executive (Multitasking)

Job Description

The Multi-Tasking Personnel will be responsible for providing comprehensive administrative and operational support across multiple functions within the OBS Department. This role requires adaptability, attention to detail, and the ability to handle various tasks including documentation, data entry, coordination, and client communication support.

The individual will ensure smooth daily operations by assisting different teams, maintaining accurate records, and contributing to process efficiency and client satisfaction.

JOB RESPONSIBILITIES

• Perform a variety of administrative and operational tasks as assigned by department management.

• Assist in data entry, document preparation, and record maintenance.

• Coordinate with internal teams and external stakeholders to ensure timely task completion.

• Support client-related activities such as preparing reports, responding to basic inquiries, and maintaining workflow documentation.

• Handle routine correspondence, filing, and scheduling tasks.

• Track and report daily activities and performance metrics as required.

• Ensure confidentiality and compliance with company policies and client standards.

• Contribute to process improvement initiatives and provide feedback to enhance departmental efficiency.

  REQUIRED QUALIFICATIONS

  Education:

  • Intermediate or equivalent (required)

  • Bachelor’s Degree in Business Administration or related field (preferred)

  Experience:

  • Minimum of 1 year of experience in administrative support, operations, or a similar multi-functional role.

  • Prior experience in a BPO or corporate office environment preferred.

  Skills and Competencies:

  • Strong organizational and multitasking abilities.

  • Proficiency in MS Office (Excel, Word, PowerPoint) and Google Suite.

  • Excellent communication skills (written and verbal).

  • High attention to detail and accuracy.

  • Ability to prioritize and manage multiple assignments under minimal supervision.

  • Professional attitude, reliability, and willingness to learn new tasks.

    POSITION DETAILS

    Work Schedule: Monday–Friday, 9:00 PM – 6:00 AM (Pakistan Standard Time)
    Expected Working Arrangement: Onsite
    Client Interaction Level: Moderate
    Tools/Software to Use: MS Office, Google Suite, Client Shared Platforms

  COMPENSATION & BUDGET INFORMATION

  Proposed Salary Range: 60k – 100k depending on the experience level.
  Employment Classification: OBS
  Budget Code / Cost Center: [MT/OPS]
  Funding Source: OBS Department – Client Campaign Budget

  Additional Notes:
  Positions required to support multi-functional operations for ongoing and upcoming client campaigns. The addition of these personnel will help maintain workflow efficiency and ensure delivery of service-level expectations.

  JUSTIFICATION FOR HIRE

  The OBS Department requires three Multi-Tasking Personnel to meet the increasing operational demands across multiple client accounts. These hires will provide essential administrative and operational support, ensuring smooth coordination, documentation accuracy, and timely task completion.

  Without these additions, existing staff may experience workload strain, potentially leading to delays in deliverables and reduced operational efficiency. Hiring these personnel will enable the department to maintain consistent performance and service quality.

   

  Requisition ID: OBS-20251111-MTP
  Date Posted: 11/10/2025
  Recruiter Assigned: Mr. Rashid Ali
  Target Fill Date: 11/11 to 11/14 at the latest.
  Status: ? Pending ? Approved ? In Progress ? Filled

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