Litigation & Faxing Support Officer
Job Description
Requirements:
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Undergraduate / Graduate preferred.
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Strong computer handling skills (assessment test will be conducted).
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Excellent English communication and writing skills (assessment test will be conducted).
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Prior experience preferred; must provide a recommendation letter with verification details from at least one employer.
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If currently studying, must provide a complete class and exam schedule in advance to the interviewer..
Key Responsibilities
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Generate confirmation documents for each case and upload them into the system.
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Maintain a master list of all agreements received, aligned with audit and accounts requirements for confirmation letters and payments.
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Prepare and share the Settlement Conversion Success Ratio Report with Collections Managers, Payment Redemption Unit, and higher management.
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Serve urgent confirmation letters via DocuSign to defense parties.
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Monitor all incoming documents in the DocuSign account and promptly notify relevant parties.
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Targets
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Achieve performance benchmarks set by management based on department standards.
Job Skill