Virtual Assistant

Job Description

Job Description:
We are seeking a detail-oriented and highly organized Virtual Assistant to support a busy medical practice. The ideal candidate will play a crucial role in ensuring seamless daily operations by managing communication, schedules, and partial scribing tasks, while contributing to the overall efficiency of the practice.

Key Responsibilities:

1. Managing Phone Calls:

   • Handle inbound and outbound calls with professionalism and empathy.
   • Address patient inquiries and provide accurate information.

2. Assisting with Telemedicine Calls:

   • Facilitate virtual consultations by managing schedules and assisting with technical requirements.
   • Coordinate follow-ups and ensure timely communication with patients.

3. Medical Scribing (Partially):

   • Accurately document patient encounters and maintain thorough medical records.
   • Collaborate with the medical team to ensure documentation meets compliance standards.

4. Scheduling and Calendar Management:

   • Organize and maintain the provider’s daily and weekly schedules.
   • Coordinate appointments, meetings, and follow-ups efficiently.

Qualifications and Skills:

• Proficiency in medical terminology is a must.
• Previous experience with EHR systems (experience with Practice Fusion is a plus).
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• High level of professionalism, discretion, and attention to detail.

Preferred Candidate:

• Experience in healthcare administration or a related field.
• Familiarity with pain management practices is an advantage.
• Comfortable using communication tools like Skype for regular interaction.

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Job Details