Back Office Operation Executive

Job Description

Responsibilities:

• Review medical and clinical records for quality assurance and precision to spot and correct any errors that could impact patient’s care and medical liability.
• Communicate with doctor’s offices, patients, and law offices to get and provide clinical and medical updates.
• Release the documents to the law offices wherever required as per the requests or instructions.
• Familiarity with proper grammar, spelling, and sentence structure as well as medical jargon and abbreviations for accuracy.
• Create and maintain patient profiles and data as per client’s request.
• Create patient’s clinical consultation documents where required.

Requirements:

• Proficiency in MS Office.
• Excellent communication skills both written and verbal.
• Manage the daily “CSR Call List” by touching cases on time
• Leave accurate “Call /Email Notes” identifying last contact points with attorneys at and Case levels.
• Reporting to Management – Clients
• Shift Reporting
• Maintaining KPIs as per standards
• Ability to make decisions and work diligently.
• Eager to learn new things about the work and open to challenges.
• Available full-time on night shift M-F.

Job Skill

Job Details