Customer Support Executive
Job Description
Job Summary
We are looking for two motivated and detail-oriented professionals to join our GFS Team. One position will serve as a replacement, while the other is an additional resource to support team operations. The ideal candidates should be fluent communicators with strong analytical skills, proficiency in Microsoft Office tools, and the ability to work confidently in a fast-paced environment.
Key Responsibilities
-
Handle daily tasks and ensure smooth workflow within the GFS Team.
-
Communicate effectively with internal and external stakeholders.
-
Perform data analysis, reporting, and documentation tasks using Excel and other MS Office tools.
-
Conduct research, active listening, and problem-solving for assigned tasks.
-
Apply arithmetic and analytical thinking to operational work.
-
Ensure accuracy, attention to detail, and timely completion of assignments.
-
Maintain dependable attendance and demonstrate professionalism.
Requirements
-
Education: Bachelor’s degree (required)
-
Experience: 1-4 years in a relevant role
-
Excellent written and verbal communication skills
-
Fluent, confident, energetic, and professional speaker
-
Proficiency in Microsoft Office (Outlook, Word, Excel, PDF)
-
Strong active listening, research, and investigative skills
-
Critical thinking, analytical mindset, and problem-solving abilities
-
Good numerical/arithmetic skills
-
Dependable, organized, and detail-oriented
-
Availability for night shift (required)
What We Offer
-
5 working days (Monday–Friday)
-
Market-competitive salary
-
Medical insurance
-
Provident fund
-
Free pick & drop service
-
Professional growth opportunities in a supportive environment
Job Skill