VOB Specialist
Job Description
Job Summary:
The VOB Executive will be responsible for ensuring the accuracy and completeness of billing data. This involves verifying billing records, processing invoices, and ensuring compliance with company policies and industry standards. The role requires strong attention to detail and the ability to effectively communicate with clients, vendors, and internal teams.
Key Responsibilities:
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Verification of Billing Data: Review and verify billing data, ensuring accuracy in customer invoices, billing statements, and supporting documents.
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Invoice Processing: Process and validate customer invoices, ensuring they are accurate and submitted in a timely manner.
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Data Reconciliation: Reconcile billing data against service records, contracts, and financial reports to ensure correctness.
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Client Communication: Liaise with clients for any discrepancies or clarifications related to bills, and address their queries promptly.
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Reporting: Prepare and maintain detailed reports on billing status, discrepancies, and any issues related to the verification process.
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Compliance and Standards: Ensure all billing activities comply with company policies, industry regulations, and financial standards.
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Collaboration: Work closely with the finance, accounts, and customer service teams to resolve billing-related issues.
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Troubleshooting: Identify and resolve discrepancies in billing records, including errors or issues with the billing system.
Job Skill