Customer Support Representative
Job Description
Job Summary
The Customer Support Representative will be responsible for handling client communications, conducting research and supporting daily operations. The ideal candidate will have excellent communication skills, strong analytical thinking, and proficiency in Microsoft Office applications.
Key Responsibilities
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Communicate effectively with clients and internal teams via email, phone, and other channels
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Conduct research, investigations, and data analysis to support team objectives
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Prepare and manage documents using Microsoft Office (Word, Excel, Outlook, PDF)
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Perform arithmetic and data-related tasks with accuracy
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Apply critical and analytical thinking to problem-solving and decision-making
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Maintain attendance dependability and uphold professionalism at all times
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Assist in special projects and provide cross-functional support when required
Requirements
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Bachelor’s degree in Business, Finance, or related field
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1-4 years of experience in a relevant role
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Excellent written and verbal communication skills
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Fluent, confident, energetic, and professional demeanor
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Proficiency with Microsoft Office (Word, Excel, Outlook, PDF)
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Strong research, active listening, and investigative abilities
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Analytical mindset with good arithmetic skills
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Dependable and consistent in attendance and performance
What We Offer
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5 working days (Monday–Friday)
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Market-competitive salary package
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Medical insurance
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Provident fund
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Free pick & drop service
Job Skill