Job description
We are looking for a dynamic resource for the post of Team Manager Support Operations who can plan, direct and coordinate all operational activities. This resource will be responsible for managing the workforce, improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies.
Responsibilities
- Ensure that all workings are manufactured in a correct, cost-effective, and timely manner in alignment with specifications and quality requirements
- Chalking out or improving operational systems, processes, and best practices that guarantee organizational well-being.
- Contribute towards the achievement of the company’s strategic and operational objectives.
- Communicates with all relevant employees to ensure timely delivery.
- Examine financial data/statements and use them to improve profitability
- Perform quality controls and monitor KPIs
- Recruit, train, supervise, and appraise human resources
- Cater to clients’ or personnel’s concerns
REQUIREMENTS:
- Proven work experience as an operations manager
- Adequate knowledge of organizational effectiveness and operations management
- Budget development and oversight experience
- Familiarity with business management, including financial principles and practices
- Working knowledge of budgets, forecasting, and metrics
- Basic IT skills (databases, MS Office, etc)
- Ability to effectively communicate with all levels of the organization
- Leadership and organizational skills
- MBA or Masters degree in Business Management with working experience of 1-3 year in a Managerial role.