Senior Sales Manager – Sales & Operations is responsible for leading and overseeing multiple sales campaigns, ensuring revenue growth, operational efficiency, and high-performance team management. This role involves strategic planning, cross-functional collaboration, performance optimization, and driving measurable business outcomes across all assigned campaigns.
Develop and execute strategic sales plans to achieve revenue targets across multiple campaigns.
Oversee four active campaigns led by dedicated managers.
Ensure alignment of campaign objectives with overall organizational goals.
Drive business expansion and revenue optimization strategies.
Lead and mentor campaign managers and a team of 50+ sales professionals.
Conduct regular performance reviews, coaching sessions, and capability-building initiatives.
Foster a high-performance culture focused on accountability and results.
Design and conduct training programs to enhance sales skills and team motivation.
Monitor daily sales operations, KPIs, and quality standards.
Track conversion rates, revenue performance, and campaign productivity.
Implement process improvements to enhance operational efficiency and client satisfaction.
Ensure smooth coordination between sales, operations, and support teams.
Manage forecasting, budgeting, and performance analysis.
Prepare detailed reports for senior leadership.
Utilize data-driven insights to support strategic decision-making.
Work closely with marketing, product, and operations teams to optimize campaign performance.
Strengthen client relationships and ensure consistent service delivery.
Support new campaign launches and scalability initiatives.
Strong expertise in B2C Sales & Business Relationship Management
Strategic Sales Planning & Execution
Campaign & Performance Management
Revenue Growth & Target Achievement
Team Leadership & People Development
KPI Monitoring & Data Analysis
Forecasting & Reporting
Process Improvement & Operational Optimization
Excellent Communication & Stakeholder Management Skills
Proven experience in sales leadership or operations management.
Experience managing multiple campaigns and large sales teams (50+ members preferred).
Demonstrated ability to achieve revenue targets and improve conversion rates.